CUSTOMER SERVICE

Consultations:

1.Experienced specialists of our enterprise answer all your questions on each step of the creation of the package: choice of the raw materials for tubes – aluminium, polythelyne or laminate, choice of tube’s dimenssions (diameter, length), development of design etc.

2. Samples of tubes: to receive the samples you just call central office in Kharkov or representative office in Moscow and inform which type of tubes you need

3. Organization of the meeting at our/your enterprise for consideration of the order, agreement terms, designs

Tube quality control

Our enterprise is the first one among the manucaturers of package that was certified according to international quality standard ISO 9001:2000
Control of the quality of tubes is conducted on each stage by qualfied controllers: production of component parts, printing, packing. It allows to keep the constant high quality during the production process. The quality control laboratory is supllied by up-to-date equipment.

Delivery

According to customer’s wish we can deliver the tubes by rail way, avia, road transport

- in Ukraine
- to Moscow warehouse
- to other cities of Russia and Belorus
- to foreign countries
- delivery terms are to be agreed additionally

For Russian customers there is the trade representative office in Moscow that conduct customs clearance and deliver the tubes to customer’s warehouse as agreed.

ADDITIONAL SERVICE

We have our own design studio.

Long-term experience and knowledge of all peculiarities of printing technologies give the possibility to offer the following services to our customers:

- rework of the design according to the design technical requirements
- development of the design for one type or series (brand)
- development of the design for another packaging (cans, bottles, boxes etc.)
- development of house style
- we can offer the ready-made design from the developmetns «library»

SERVICE OFFICE

Our service-center gives the qualified consultations and services as for the setup of the tube-filling and sealing equipment. To agree the technical questions you just should call the central office in Kharkov.

Consultations about tube-filling equipment

More than 18 years we work on the tube market. For these years we settled the contacts with Ukrainian and foreign manufacturers of equipment for filling tubes and for production of goods for pharmaceutical, cosmetic and food industries and household chemical goods

We are ready to share experience, to give qualified services about equipment, and also to give discounts, that the manufacturers give for our customers specially.

Services of production and filling

- development of formula
- development of regulations, technical terms
- receipt of authorized documents, certification of the production
- filling of all the goods for possible packing in tubes